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Overbond Privacy Policy

This privacy policy (the “Privacy Policy”) sets out how information about you (“Personal Information”) is collected, used, disclosed and otherwise managed in connection with your use of the www.overbond.com platform and website (the “Website”). By accessing and using the Website, you confirm that you have read, understood, and agreed, with this Privacy Policy and our Terms of Use.

Overbond Ltd. (“Overbond”, “we”, “us”, “our”) is committed to protecting privacy and confidentiality of personal information in our possession and control. This Privacy Policy may be updated from time to time to reflect changes and will be updated by posting the latest version of the Privacy Policy on the Website. We strongly encourage you to refer to this Privacy Policy often for the latest information about our personal information practices.

1. Collection and Use of Personal Information

Overbond collects no more personal information than necessary to provide access to the registered user portion of our Website.

Online Registration: In order to login to our Website, we require that you provide us with some basic information in order for us to register you as a user and provide you access to the platform portion of the Website. We may ask for your name, phone number, email address, employer, and the password you choose in order to create and administer an online account for you to access and use our platform. We strongly recommend that you do not disclose your password to anyone. Overbond will never send you unsolicited communications asking for your password.

Marketing Communications: Overbond may use your information to send you communications by email or telephone marketing to promote products and services that may be of interest to you. If you agree to receive marketing communications, you can opt-out at any time by clicking the unsubscribe link in our emails or contacting us as set out below.

Customer Service: When you contact Overbond with a question, complaint, or comment, you may be asked for information that identifies you (such as a name, email address, and/or phone number) along with any additional information we need to assist you. We may retain this information to assist you in the future and to improve our customer service and product and service offerings.

Survey and Customer Research: Periodically, Overbond may contact you and offer you the opportunity to participate in one of our surveys or other customer research activities. The information obtained through our surveys and customer research is used to help us understand our customers and to enhance our product and service offerings.

Contests and Promotions: When you enter a contest or participate in a promotion, Overbond may collect your name, address, phone number, email address, and other information you provide. This information is used to administer your participation in the contest, sweepstakes or promotion.

2. How We Collect Your Personal Information

We collect Personal Information directly from you, such as the information you provide for online registration. We record personal information electronically on computer servers to which only authorized persons have access, and only by means of secure passwords.

3. Disclosure of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out in this Privacy Policy.

Service Providers: We may transfer your personal information to our affiliates and/or other third party service providers who may provide various services on our behalf such as identity verification, technology, administration, printing, marketing and advertising, hosting, data analysis, legal and accounting.

Legal: We, any of our affiliates, and third party service providers may provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian, US or other law. Your Personal Information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspect loss or harm to persons or property.

Business Transactions: Personal Information may be transferred as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Overbond or as part of a corporate reorganization or stock sale or other change in corporate control.

4. Cookies, Online Advertising, and Additional Website Information

In general, you can visit the Website without indicating who you are or submitting any Personal Information. However, we collect and/or maintain the IP (Internet protocol) addresses from all visitors to the Website and other related information such as page requests, browser type, operating system and average time spent on our Website. This information is used to help us understand our Website activity, and to monitor and improve the Website.

Cookies and Similar Technologies: Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies (1) may let us know who you are, (2) may be necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. We, and our service providers, also use cookies to help us understand our website activity, to improve our Website and provide better customer service. You may set your Web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the Website, you may not be able to take advantage of all of the features of the Website.

Tracer Tags and Web Beacons: Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

Website Analytics: We may use third parties to help us gather and analyze information about the areas visited on the Website in order to better understand, evaluate and improve the user experience and the convenience of the Website.

Social Media: We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.

Online Advertising: We may use third parties such as ad exchanges and data companies to serve our advertisements on our Website or other websites. These companies may use cookies, tracer tags or web beacons to report certain information about your visits to our Websites and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant and tailored to you, both on and off our Website.
To learn more about this behavioural advertising practice you can visit the Digital Advertising Alliance of Canada website at www.youradchoices.ca/choices.

Third Party Links: Our Website may contain links to other sites that we do not own or operate, including social media websites. Also, links to our Website may be featured on third party websites on which we advertise. Except as provided herein, we will not provide any of your Personal Information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your Personal Information.

5. Safeguards

We maintain reasonable administrative, technical and physical safeguards in an effort to protect Personal Information in our custody and control against unauthorized access, use, modification and disclosure. We restrict access to your Personal Information to a “need to know” basis to our employees and service providers in order to fulfill their job requirements.

We have Personal Information retention processes designed to retain Personal Information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

6. Access to Your Personal Information

You have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in Personal Information we have in our custody or control by emailing or writing to us at the contact information set out below. You may also update certain contact information through our platform. We may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their Personal Information records.

7. Contact Information

Please contact us if:

  • you have any questions or comments about this Privacy Policy,
  • you wish to access, update, and/or correct inaccuracies in your Personal Information, or
  • you otherwise have a question or complaint about the manner in which we or our service providers treat your Personal Information.

Overbond Ltd.
161 Bay Street, Suite 4010
Toronto, ON
M5J 2S1
Email: info@overbond.com

This Privacy Policy was last updated November 27, 2017